STORE POLICY
Important Information
All gowns are custom made to order. Standard gown time frame is 12-16 weeks for production. If you choose to have your gown on rush order there is a fee of 10% of total cost of your dress. Orders are NOT subject to cancellation once a down payment has been received and deposits are non-refundable. All gowns are custom made to measurements, but in the event that alterations are needed please contact your local seamstress if applicable. Stocking fees of $25 per month will apply if dress is not shipped or picked up with-in 4 weeks of completion. For dresses that are being shipped within the United States, there is a charge of shipping of $50-$75 which includes insurance on your gown. All gowns outside of the U.S. different shipping fees apply.
For accurate measurements we highly recommend visiting your local seamstress for the best results. Or if you live in Chicagoland area, we would be happy to take your measurements for
you. If you choose to have measurements taken by a relative or friend, please keep in mind we are not liable for inaccurate measurements.
Along with your down payment, we will send you pictures of lace options via email. Since we have our own lace suppliers, we can never get the exact lace, but very similar. Please keep in mind that replica dresses can never be 100% accurate as we do not have the exact pattern.
As mentioned above, most wedding gowns generally take 3 months for production. Once the dress is completed, we will send you detailed pictures of your dress and any minor changes that are needed, we will be happy to do so. Before shipment, final payment must be received along with shipping costs.
To receive an estimate for a custom made gown, please send us design ideas via email or make an appointment if you live in the area. Once we have design details we will follow up with some pricing options and if our prices meet your expectations, we will follow up with a formal contract, provide a front and back professional sketch of your gown for approval. If any minor changes are needed, we would be happy to do so.
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At Two Sisters Bridal Gowns, we strive in making top quality gowns to fit your budget. Please contact Christy for any questions or concerns at twosistersbridalgowns@gmail.com! We at Two Sisters appreciate your business!
Payment Methods
- PAYPAL
- Offline Payments