FAQ
Do I need alterations for my dress?
Yes, alterations are often necessary to ensure a perfect fit. Weight fluctuations and the need for precision mean tailoring is essential. We typically add a few extra inches, especially for form-fitting gowns.
Is there an on-site seamstress for alterations?
Yes, we have an on-site seamstress available for alterations. Please reach out to us directly for more details.
What is the production time for your dresses?
For custom wedding gown designs, please allow up to 6 months. For our standard designs, the production time is generally around 12 weeks. Ricca Sposa gowns, which are custom-made to your measurements, also take approximately 12 weeks to complete.
What is your refund policy?
Due to the nature of the formal wear industry, all orders are considered special orders. We only carry dresses for try-on purposes and order the dress in your size and chosen color. All sales are final for bridal gowns, prom dresses, mother of the bride/groom dresses, bridesmaids, and homecoming dresses. Deposits are non-refundable at the time of purchase. Additionally, dresses that are marked down or off-the-rack are non-refundable.
Do you provide dresses for the mother of the bride or groom?
Absolutely! We have a wide range of styles available for purchase. If you don’t find the perfect fit, we can order any dress in your size and preferred color options. For specific design color options, consult with Christy. Need it fast? We offer drop shipping to your address with applicable rush fees. Additionally, we proudly offer our exclusive Lynn Rae couture line, named in honor of our late mother, ensuring her legacy continues.
Do you offer prom dresses, homecoming dresses and winter formal dresses?
Yes, yes and yes! We well them year-round and we add new styles frequently. We also offer many unique prom dresses off the rack!
Want a custom design for prom? We can make your dream prom dress a reality. Give us a call or send us an email to find out more information.
Cancellation Policy
We kindly request you to please cancel your appointment within 24 hours of your appointment. We are a by appointment boutique, and we are not always at our shop.
How long are bridal appointments?
We allow up to 1.5 hours for our bridal. We also allow an additional retry appointment for approximately 30 minutes.