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FREQUENTLY ASKED QUESTIONS

  • Can Two Sisters make replicas?
    Yes we can! Replicas can never be 100% accurate unless we have the original gown on hand. However, they are highly accurate with differences in lace. Since we cannot get the exact same laces as wedding dress designers, we provide you with pictures of laces that we think match closest to the original design.
  • Can I choose my own lace?
    Yes! We send you many styles of lace to choose from for custom design dresses. For our designs, we do not however, send lace options.
  • Do you offer Refunds?
    Once we receive a deposit on your dress, we start work immediately, such as drawing and designing. All deposits are non-refundable.
  • Do you ship outside of the U.S.?
    Yes we do! We ship anywhere in the world. Shipping costs do vary depending on what country you reside in.
  • Will I need alterations since my dress is custom measured?
    Yes! Often times our weight fluctuates. In addition, the only way to get an accurate fitting is by having the gown taylor made.
  • Do you offer alterations at your shop?
    We do not. However, we will refer you to the seamstress near our shop that does a fantastic job at affordable prices!
  • How long does it take for a dress be to made?
    For custom designs, please allow up to 4-6 months. For one of our designs, generally it takes 12 weeks.
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